The Pipe Platform Achieves Security and Compliance Milestone with SOC 2 Type I Attestation. Learn More
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We’ll Provide the Platform so You Can Focus on Building

We’ll handle recording, processing, managing and even playback. You can focus on developing your app and business

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Record

We handle the recording from desktop and mobile web browsers and from native apps

Process

All recordings are transcoded to .mp4, rotated, and watermarked as necessary

Store

We handle the storage for you, but we can also push the recordings to your own storage

Play

We give you the playback embed code and links necessary to embed the recording where needed

Powerful Recording Client

Our recording client works on desktop and mobile, records audio, video, and the screen, streams the data back to our servers, and is thoroughly tested across various systems.

ACHIEVING EXCELLENCE

A Few Numbers We are Proud Of

Pipe is now a solid platform handling

  • 1300+
    Customers we’ve served
  • 219K+
    Recordings/day/region
  • 1B+
    Number of minutes processed

Extensive Infrastructure

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US, EU & CA Regions

We maintain ingestion and processing infrastructure in Europe, the United States, and Canada for lower latency and compliance with data protection laws.

Two US regions

Our two separate sets of servers in the US ensure high availability and no downtime during scheduled updates.

EU Silo for EU Companies

With our EU silo for PII data, your users’ data will not leave the EU or touch a non-EU company.

Built for developers

Easy To Integrate

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HTML and JS Embed Codes

Quickly add Pipe to any web page or single-page app with our easy-to-use, but powerful HTML and JS embed codes.

JS APIs

Control and receive notifications from the recording client through the JS Control & Events APIs.

Webhooks

You can set up webhooks to fire on six different Pipe events. Each event has its own data that’s POSTed to your server-side receiving script.

REST API

Access all your recordings and account data in JSON format via GET,PUT, and DELETE.

Extensive Documentation

We’ve written detailed documentation to help you understand key concepts quickly and effectively using our tools.

Tutorials

You can integrate it in forms & surveys, CMS, storage and video hosting, and JavaScript libraries.

EXPERIENCE SPEAKS

Easy To Manage

View recordings, generate embed codes, manage storage options, view logs, create environments, and more with just a few clicks

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Easy Access to Recordings

You can immediately access all your recordings and their metadata through the Pipe account dashboard.

Times That Make Sense

We show all dates and times in your time zone.

Rich Metadata

Each recording stores a lot of metadata: resolution, IP, length, user agent, codecs, device names, etc.

Environments

Keep recordings and settings between your websites, projects, and clients or dev, QA, and production.

Detailed Logs

Did a push to our or your long-term storage fail? Find out why right away with our easy-to-filter storage logs.

Export Recording Data

You can export the recording data from each of your environments to .csv.

Our #1 Priority

Secure Data Transit

The data is always encrypted in transit from recording to playback & APIs

Secure Recording

All recordings from both our desktop and mobile recording clients are streamed or uploaded through encrypted connections

Secure Storage

The recordings are securely pushed to our long-term complimentary storage or your storage

Secure Playback

Playback & download from our long-term complimentary storage is done securely through https

Secure APIs

Both our REST API and our webhooks can pass data over https ensuring no man in the middle attacks

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Easy to use

Plays Well With Others

We’ve written code and tutorials showing you how to integrate Pipe with other software

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