The monthly subscription is the minimum commitment applied to the recording prices shown lower on the page.

For example the Standard plan ($50/mo) covers the cost of recording up to 2500 minutes of video in web resolution or 1666 in SD resolution while the PRO plan ($250/mo) covers the cost of recording up to 12500 minutes of video in web resolution, 8333 in SD resolution or 5000 in HD resolution.

98% of our clients never go over the their monthly subscription payments. If you're part of the other 2%, you will be charged for the extra minutes through the invoice/charge for the next billing period.

Transcoding engine: for billing purposes videos that go through a transformation will be priced at the rate corresponding to their original resolution. Original recordings, if kept, will be priced separately at the same rates.

No.

We also provide detailed usage information accurate to the hundred of a millisecond in case you go over your monthly recording quota included in the subscription price.

Yes you can upgrade or downgrade at any time. Your next payment will proportionately reflect the number of days you've used each of the 2 plans. If you downgrade from PRO you might not have to pay anything for up to 4 months.

Most clients use the 14 days trial implement Pipe in their web sites or apps but you can upgrade from a trial to a paid account right away.

When you (or the company which is purchasing) are from the EU and you're not registered for VAT in your country.

We offer volume discounts when recording more than 10k video minutes/month as per the table below. All prices are per minute. We do not round up.