Simple, transparent pricing.
No long term plans. Switch or cancel anytime.
Standard | PRO | |
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Record from the desktop & mobile web | ![]() |
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Export recording data to .csv | ![]() |
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CDN with over 169 edge servers for delivering the recording client | ![]() |
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HTML5 recorder | ![]() |
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Push recordings to your Dropbox folder or YouTube channel | ![]() |
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Save the recording data to your db using webhooks | ![]() |
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JS API’s (Event & Control) | ![]() |
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Easy to use account dashboard for managing recordings | ![]() |
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Record audio (without video) | ![]() |
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No resolution limit for videos through the mobile native recorder | ![]() |
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Max video resolution through the desktop recorder | SD | 4K |
Recording regions: US, EU & CA infrastructure | ![]() |
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Lifecycle: automatically delete recordings after n days | ![]() |
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Control what PII data is collected and stored | ![]() |
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Add watermarks to video recordings | ![]() |
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Push recordings to your Amazon S3 buckets or compatible services | ![]() |
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Push recordings to your storage through SFTP and FTP(S) | ![]() |
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Always available REST API | ![]() |
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Screen + camera recording | ![]() |
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Allow users to upload existing files through the desktop recorder | ![]() |
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Allow users to upload existing files through the mobile native recorder | ![]() |
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Transcoding Engine with resolution & aspect ratio controls New | ![]() |
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Filmstrips for each video New | ![]() |
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Keep original recording New | ![]() |
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Powered by Pipe link | ![]() |
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Real time background blurring Beta | ![]() |
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Max file size limit | 5GiB | 5GiB |
Initial daily number of recordings limit (e-mail us to raise them) | 1250 | 2500 |
Debug camera & mic issues with getUserMedia() logs |
72h | 30 days |
Debug webhook issues with detailed webhook logs | 72h | 30 days |
E-mail & messenger (max) support response time (weekdays) | best effort | 48h |
There are several limitations during your trial period:
- The max file size limit is 1GiB (instead of 5GiB with a paid subscription)
- You can only record 500 recordings per day
- You can't use the watermark feature
- A watermark (the Pipe logo) will be added to most video recordings
You pay a flat monthly fee, plus extra only if your usage goes beyond it.
How usage works
Your monthly fee includes video processing up to its value. If your usage exceeds the monthly fee, you pay for the extra minutes at the rates below.
Charges are based on video resolution; the higher the resolution, the higher the per-minute rate, like shown in the recording prices lower on the page.
Example
You're on the Standard Plan ($50/month):
- If your total processing cost for the month is $40, you only pay $50 (the monthly fee).
- If your total processing cost is $70, you pay $50 + $20 extra.
How many minutes are included in the flat monthly fee?
The Standard plan ($50/mo) covers the cost of recording up to 5000 minutes of audio only, 2500 minutes of video in web resolution or 1666 in SD resolution, while the PRO plan ($250/mo) covers the cost of recording up to 25000 minutes of audio only, 12500 minutes of video in web resolution, 8333 in SD resolution, 5000 in HD resolution, and so forth.
Other
98% of our clients never exceed their monthly subscription payments. If you're part of the other 2%, you will be charged for the extra usage through the invoice/charge for the next billing period.
Transcoding engine: for billing purposes videos that go through a transformation will be priced at the rate corresponding to their original resolution.
Original recordings, if kept, will be priced separately at the same rates.
Pricing calculator
You can use this Google Sheets spreadsheet to calculate your monthly costs.
This is the price per minute for audio recordings and video recordings in different resolutions:
- audio recordings: 1¢/min
- web (320p) video recordings: 2¢/min
- SD (480p) video recordings: 3¢/min
- HD (720p) video recordings: 5¢/min
- FullHD & 2K video recordings: 10¢/min
- 4K video recordings: 15¢/min
You only pay extra if the usage during the monthly billing cycle exceeds the flat monthly fee of $50/mo or $250/mo.
We offer volume discounts past 10k minutes per month (see the dedicated question below).
With the Standard plan you pay $50/month and you can record up to 5000 minutes of audio/month.
With the PRO plan you pay $250/month and you can record up to 25000 minutes of audio/month.
Any audio recordings beyond the usage above will be charged extra at $0.01/minute together with the next subscription payment.
We do not.
We also provide detailed usage information accurate to the hundred of a millisecond in case you go over your monthly recording quota included in the subscription price.
Yes, you can upgrade or downgrade at any time. Your next payment will proportionately reflect the number of days you've used each of the two plans.
Most clients use the 14 days trial to implement Pipe in their web sites or apps but you can upgrade from a trial to a paid subscription right away.
VAT is applied when you (or the company making the purchase) are from the EU, and you are not registered for VAT in your country.
We offer volume discounts when recording more than 10k video minutes/month as per the table below. All prices are per minute. We do not round up.
Resolution | 1st 10k minutes | next 90k minutes | next 900k minutes | next 9M minutes | 10M+ |
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Audio | 1¢/min | 0.95¢ | 0.90¢ | 0.85¢ | 0.80¢ |
Web | 2¢/min | 1.9¢ | 1.8¢ | 1.7¢ | 1.6¢ |
SD | 3¢/min | 2.85¢ | 2.7¢ | 2.55¢ | 2.4¢ |
HD | 5¢/min | 4.75¢ | 4.5¢ | 4.25¢ | 4¢ |
FullHD & 2K | 10¢/min | 9.5¢ | 9¢ | 8.5¢ | 8¢ |
4K | 15¢/min | 14.25¢ | 13.5¢ | 12.75¢ | 12¢ |