Simple, transparent pricing.
No long term plans. Switch or cancel anytime.
Standard | PRO | |
---|---|---|
Record from the desktop & mobile web | ||
Export recording data to .csv | ||
CDN with over 169 edge servers for delivering the recording client | ||
HTML5 recorder | ||
Push recordings to your Dropbox folder or YouTube channel | ||
Save the recording data to your db using webhooks | ||
JS API’s (Event & Control) | ||
Easy to use account dashboard for managing recordings | ||
Record audio (without video) | ||
No resolution limit for videos through the mobile native recorder | ||
Max video resolution through the desktop recorder | SD | 4K |
Recording regions: US, EU & CA infrastructure | ||
Lifecycle: automatically delete recordings after n days | ||
Control what PII data is collected and stored | ||
Add watermarks to video recordings | ||
Push recordings to your Amazon S3 buckets or compatible services | ||
Push recordings to your storage through SFTP and FTP(S) | ||
Always available REST API | ||
Screen + camera recording | ||
Allow users to upload existing files through the desktop recorder | ||
Allow users to upload existing files through the mobile native recorder | ||
Transcoding Engine with resolution & aspect ratio controls New | ||
Filmstrips for each video New | ||
Keep original recording New | ||
Powered by Pipe link | ||
Real time background blurring Beta | ||
Max file size limit | 5GiB | 5GiB |
Initial daily number of recordings limit (e-mail us to raise them) | 1250 | 2500 |
Debug camera & mic issues with getUserMedia() logs |
72h | 30 days |
Debug webhook issues with detailed webhook logs | 72h | 30 days |
E-mail & messenger (max) support response time (weekdays) | best effort | 48h |
Yes, there are several:
- The max file size limit is 1GiB (instead of 5GiB with a paid subscription)
- You can record up to 500 recordings per day (instead of up to 1250 or 2500 with a paid subscription)
- You can't use the watermark feature
- A watermark (the Pipe logo) will be added to most video recordings
The monthly subscription is the minimum commitment applied to the recording prices shown lower on the page.
For example the Standard plan ($50/mo) covers the cost of recording up to 2500 minutes of video in web resolution or 1666 in SD resolution while the PRO plan ($250/mo) covers the cost of recording up to 12500 minutes of video in web resolution, 8333 in SD resolution or 5000 in HD resolution.
98% of our clients never go over the their monthly subscription payments. If you're part of the other 2%, you will be charged for the extra minutes through the invoice/charge for the next billing period.
Transcoding engine: for billing purposes videos that go through a transformation will be priced at the rate corresponding to their original resolution. Original recordings, if kept, will be priced separately at the same rates.
No.
We also provide detailed usage information accurate to the hundred of a millisecond in case you go over your monthly recording quota included in the subscription price.
Yes you can upgrade or downgrade at any time. Your next payment will proportionately reflect the number of days you've used each of the 2 plans. If you downgrade from PRO you might not have to pay anything for up to 4 months.
Most clients use the 14 days trial implement Pipe in their web sites or apps but you can upgrade from a trial to a paid account right away.
When you (or the company which is purchasing) are from the EU and you're not registered for VAT in your country.
We offer volume discounts when recording more than 10k video minutes/month as per the table below. All prices are per minute. We do not round up.
Resolution | 1st 10k minutes | next 90k minutes | next 900k minutes | next 9M minutes | 10M+ |
---|---|---|---|---|---|
Audio | 1¢/min | 0.95¢ | 0.90¢ | 0.85¢ | 0.80¢ |
Web | 2¢/min | 1.9¢ | 1.8¢ | 1.7¢ | 1.6¢ |
SD | 3¢/min | 2.85¢ | 2.7¢ | 2.55¢ | 2.4¢ |
HD | 5¢/min | 4.75¢ | 4.5¢ | 4.25¢ | 4¢ |
FullHD & 2K | 10¢/min | 9.5¢ | 9¢ | 8.5¢ | 8¢ |
4K | 15¢/min | 14.25¢ | 13.5¢ | 12.75¢ | 12¢ |