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Standard

Offers essential features to get started.

$50 /Month
(excl. VAT or sales tax)
  • Embeddable recorder that works on mobile and desktop browsers
  • Record webcam & mobile videos in up to SD (640x480) resolution
  • Record audio-only
  • Store with us or push to your Dropbox account or YouTube channel
  • Log access window: 72h
  • Integrate using Webhooks or JavaScript APIs
  • 1Gb file size limit
  • Chat & e-mail support, best effort
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Creator

Can record video at 720p and use more storage options.

$100 /Month
(excl. VAT or sales tax)
  • Access getUserMedia() logs, storage logs & webhook logs for 10 days
  • Record webcam & mobile videos in up to HD (720p) resolution
  • Hide Powered by Pipe link
  • Store on your own Amazon S3 buckets (incl. multipart upload)
  • Store on your own storage through FTP(S)
  • 2Gb file size limit
  • Chat & e-mail support, best effort
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PRO

Our top plan with all features included & better support.

$250 /Month
(excl. VAT or sales tax)
  • Resize, scale or crop video recordings using our Transcoding Engine
  • Record webcam & mobile videos in up to 4k (3840x2160) resolution
  • Screen recording with webcam overlay, system sounds and microphone
  • Add custom watermarks to your video recordings
  • Users can upload existing recordings
  • Custom S3 storage endpoints
  • Store on your own storage through SFTP and FTP(S)
  • REST API
  • 5Gb file size limit
  • Chat & e-mail support, 48h during weekdays
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Enterprise

Our custom plan with customizable solutions, and priority support.

Custom Pricing
(excl. VAT or sales tax)
  • Everything in PRO
  • Technical onboarding & solution validation
  • Priority support
  • Single-tenant options with load tested capacity
  • Custom limits
  • Months of log data retention
  • Monitored recording events
  • Custom DPA & Terms
  • Higher volume discounts
  • Long term plans
Contact Us

Standard

Sign Up For A Trial

Creator

Sign Up For A Trial

PRO

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Error reporting
Access getUserMedia() logs (includes various errors)72h10d31d
Access Storage logs72h10d31d
Access Webhook logs72h10d31d
Monitoring
Public status page
Notifications
Email notifications (new recording)
Email notifications (storage issues)
Our Storage
Amazon S3 storage buckets with data encrypted at rest (US1, US2 & CA1 regions)
Scaleway storage bucket (EU2 region)
Storage included1TB1TB1TB
Bandwidth included
Client Storage
Dropbox
FTP(S)
S3 (incl. multipart upload)
Custom S3 endpoints (incl. Google Cloud Storage and DigitalOcean Spaces)
SFTP (SSH File Transfer Protocol)
Push to other services
Push to YouTube
APIs
REST API
JS APIs
Webhooks
Uploads & File Sizes
Upload existing recordings from mobile devices through our legacy mobile recorder1GB2GB5GB
Max file size limit for new recordings1GB2GB5GB
Upload existing recordings through the main recorder5GB
Transcoding Engine
Change aspect ratio & resolution
Keep the original recording file
Extract audio as a separate file
Snapshot in different sizes
Filmstrip with 25 frames
Watermarks
Add watermark
Processing Speed & Capacity
Initial daily number of recordings limit75012502500
Account area/Dashboard
Environments
Export monthly usage
Recording Client
Limit recording length (desktop recorder)
Secure recording over https and wss
Audio recording
No res limit with HTML Media Capture
Max video resolution from webcam or mobileSDHD (720p)FullHD & 4k
Countdown Timer
Recording client in 4 languages
HTML5 desktop recorder (desktop)
HTML5 desktop recorder (inline mobile)
Hide Powered by Pipe
Screen recording on Chrome and Firefox and Safari (with webcam overlay)
Background blurring Beta
Support
Email supportBest effortBest effort48h
Regions & Infrastructure
Default: Auto distribute between 3 regions (us1, us2, eu2 based on location)
Access to individual EU2 and CA1 regions
Access to Auto-US (random)
Access to Auto-US (based on location)
Access to individual US1 and US2 regions
Recording client falls back to the other US region
Deliver recording client through the Amazon CloudFront CDN
Privacy/GDPR
Deliver the recording client directly from our load balanced EU client delivery servers
Choose what PII is collected
Do not store PII
Do not store recording files
Lifecycle Beta
Security
Whitelisted hosts Beta
Data is encrypted in transit
Data is encrypted at rest
SOC2
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COMMON INQUIRIES

Frequently Asked Questions

Yes, there are several:

  • The max file size limit is 1GiB.
  • You can record up to 500 recordings per day.
  • You can’t use the watermark feature.
  • A watermark (the Pipe logo) will be added to most video recordings.

You pay a flat monthly fee, plus extra only if your usage goes beyond it.

How usage works

Your monthly fee includes video processing up to its value. If your usage exceeds the monthly fee, you pay for the extra minutes at the rates below.

Charges are based on video resolution; the higher the resolution, the higher the per-minute rate, like shown in the recording prices lower on the page.

Example

You’re on the Standard Plan ($50/month):

  • If your total processing cost for the month is $40, you only pay $50 (the monthly fee).
  • If your total processing cost is $70, you pay $50 + $20 extra.

How many minutes are included in the flat monthly fee?

The Standard plan ($50/mo) covers the cost of recording up to 5000 minutes of audio only, 2500 minutes of video in web resolution or 1666 in SD resolution, while the PRO plan ($250/mo) covers the cost of recording up to 25000 minutes of audio only, 12500 minutes of video in web resolution, 8333 in SD resolution, 5000 in HD resolution, and so forth.

Other

98% of our clients never exceed their monthly subscription payments. If you’re part of the other 2%, you will be charged for the extra usage through the invoice/charge for the next billing period.

Transcoding engine: for billing purposes videos that go through a transformation will be priced at the rate corresponding to their original resolution.

Original recordings, if kept, will be priced separately at the same rates.

Pricing calculator

You can use this Google Sheets spreadsheet to calculate your monthly costs.

This is the price per minute for audio recordings and video recordings in different resolutions:

  • audio recordings: 1¢/min
  • web (320p) video recordings: 2¢/min
  • SD (480p) video recordings: 3¢/min
  • HD (720p) video recordings: 5¢/min
  • FullHD & 2K video recordings: 10¢/min
  • 4K video recordings: 15¢/min

You only pay extra if the usage during the monthly billing cycle exceeds the flat monthly fee of $50/mo or $250/mo.

We offer volume discounts past 10k minutes per month (see the dedicated question below).

With the Standard plan you pay $50/month and you can record up to 5000 minutes of audio/month.

With the PRO plan you pay $250/month and you can record up to 25000 minutes of audio/month.

Any audio recordings beyond the usage above will be charged extra at $0.01/minute together with the next subscription payment.

We do not.

We also provide detailed usage information accurate to the hundred of a millisecond in case you go over your monthly recording quota included in the subscription price.

Yes, you can upgrade or downgrade at any time. Your next payment will proportionately reflect the number of days you’ve used any of the plans.

Most clients use the 14 days trial to implement Pipe in their web sites or apps but you can upgrade from a trial to a paid subscription right away.

VAT is applied when you (or the company making the purchase) are from the EU, and you are not registered for VAT in your country.

We offer volume discounts when recording more than 10k video minutes/month as per the table below. All prices are per minute. We do not round up.

Resolution1st 10k minutesnext 90k minutesnext 900k minutesnext 9M minutes10M+
Audio1¢/min0.95¢0.90¢0.85¢0.80¢
Web2¢/min1.9¢1.8¢1.7¢1.6¢
SD3¢/min2.85¢2.7¢2.55¢2.4¢
HD5¢/min4.75¢4.5¢4.25¢
FullHD & 2K10¢/min9.5¢8.5¢
4K15¢/min14.25¢13.5¢12.75¢12¢

We currently offer up to 1 TB of complimentary storage. We start charging when you hit 1 TB across the account. We’ll charge $25 at 1 TB and $25 for any 250 GB chunk above 1 TB. The fee excludes VAT or sales tax. We’ll measure your storage usage daily and you’ll be charged for the storage used on the day before renewal.

Standard Recording Prices

The monthly subscription fee is applied to recording audio and web, SD, HD, FullHD & 4k videos:

icon
Audio only recordings are valued at $0.01/min.

Price Calculator

You can use this Google Sheets spreadsheet to calculate your monthly costs.